22 Lessons Learned: Schools

How to Pick the Right Insurance Adjuster Program

Claims adjusters generally work on the evaluation of insurance claims and settlements, including negotiations. Degree programs for future insurance claims adjusters are available either at the certificate level or as an associate degree. Bachelor’s degree programs in insurance and risk management are another option for those who would like to work as a claims adjuster.

Claims adjuster certificate courses orient students on the basic concepts of insurance claims, while associate degree programs provide more in-depth knowledge in insurance policies and operations. Bachelor’s degree programs in insurance and risk management teach the fundamentals of insurance, contracts and finance that are involved in the industry.

Finding a Course Provider

There is a broad array of college majors that can serve to prepare a person for a career in claims adjusting. A school that offers these programs online can offer them to out-of-state students, as well as those who are currently working.

Insurance Claims Adjuster Certificate

Claims adjusting certificate programs teach the fundamentals of insurance claim investigation and processing. These programs are concluded with a real-world practicum for first-hand experience performing as insurance claims adjusters.

Insurance Claims Adjuster

Insurance claims adjuster associate degree programs center on theories and procedures that professionals use to investigate and negotiate claims. To give students an opportunity to gain hands-on experience in claims adjusting, the course provider may require them to go into a practicum or internship.

Bachelor’s Degree in Insurance and Risk Management

These programs train students how to look at statistical information and financial principles, so they can accurately predict catastrophe or accidents risks that businesses or people may carry. Internship as well as mentoring opportunities are often available in the field of claims adjusting.

Those who are interested in working as claims adjusters will find related programs in all the levels, from certificate to graduate degrees. Such programs deal with different facets of insurance as related to businesses, like claims and investigation, as well as finance and risk management.

Important Skills

Here are additional abilities necessary for a successful career in insurance adjuster:

Math and analytics, and spreadsheets

Word processing – Typing is this skill that, while very basic, often gets taken for granted.

Software expertise – Appraisal software is something you have to master, along with other software often used in the business.

Medical knowledge (for some types of claims)

Strong work commitment and ethic – Insurance companies need committed people who have a high level of integrity. The hours may be extra long, and taking the extra mile is expected.

Communication skills – Claims adjusting is a business that mainly revolves around customer service, and you’re usually required to work with people who are under tremendous stress. Thus, as a claims adjuster, you have to be good listening skills and showing empathy. For sure, you will encounter conflicts! Some losses are covered, some are not. But you’re not there to fight with anyone.